SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jolties (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://jolties.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It arrived in good condition, it's been 15 days and it has already arrived. We just need to test it now.
All good as per description all good as per description
Great product and great seller, highly recommended.
The product is of great quality and works exactly as expected. I’ve had no issues or doubts about its performance. Everything functions smoothly, and it does exactly what it’s supposed to without any problems. Definitely satisfied with this purchase.
Top
The product arrived without any issues, very high quality product, works smoothly, I recommend it.
Everything arrived correctly and before the deadline. I liked the product and recommend the store. Thank you Thank you
Very good, I recommend it. Works perfectly on PlayStation 1 and PlayStation 2.
It arrived on time and as described. Very high quality item.
working perfectly seller congratulations I recommend
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Video quality is okay, this is definitely one of the better hdmi adapters for the ps2. Has been going for a few weeks with no issues to speak of. Hard to beat for the price!
The bitfunx product delivers solid performance for retro gaming enthusiasts who want a reliable and affordable solution to enjoy classic consoles on modern displays. One of its biggest strengths is the ease of setup—plug-and-play with minimal configuration required. The build quality feels sturdy for the price point, and the image output is surprisingly clear, with sharp colors and reduced lag compared to generic adapters. While it may not match the premium experience of higher-end alternatives, bitfunx strikes a balance between cost and quality that makes it highly appealing to casual and even semi-serious collectors. The device is also compact and portable, making it convenient to carry around for gaming sessions with friends. However, the documentation could be more detailed, and advanced users might notice small limitations in scaling or compatibility with certain rare hardware. Overall, bitfunx stands out as an excellent budget-friendly option that successfully bridges old-school
I bought at least 3 of them and none of them ever worked, but this product worked well from the start, excellent quality!!!!!!
It worked perfectly.
Great product, on a PS1 where I was looking for better resolution, I get everything the console can offer and if you don't believe me, the first photos are with the original red, yellow, and white connection and the last ones are with the product tested in Resident Evil.